Please read carefully
Before using our web site it is your responsibility to read the Privacy Policy. You can notify us in the manner set out below if you do not want us to share information about you with third parties.
The basic principles
By accessing and using the web site you are agreeing to be legally bound by the Terms & Conditions and this Privacy Policy. You should therefore also read the Terms & Conditions before using the web site. It is important to us that you should be able to use and enjoy the web site without having to compromise your privacy in any way. Knowing something about our users is, however, necessary to ensure that our service is continually improved. We need to build an accurate picture of the needs and wishes of our users, and to be able to communicate with you. That enables us to offer a service that is relevant and truly interactive, which is what our users expect. It also helps us to maintain free-to-use access to the web site.
FAQs
"What information do you collect about me?"
- We automatically collect some data about our users’ browsing actions and patterns. This is aggregate data and does not identify any individual.
- We may also ask you to provide information on a voluntary basis in order to get a clearer picture of our users. It is then entirely up to you whether you are happy to give us this information.
- In the course of entering competitions, promotions and other online offers you will be asked to give some details about yourself. You may also choose to e-mail us or make contact with us in other ways. Such contact gives us information about you.
- If you have any financial dealings or make purchases with our trading partners on co-branded sites, they will ask for certain information. This information may be shared with us.
"For what purposes do you collect this information?"
- We use aggregate details (where no individual is identifiable) to help us improve our understanding of our users and their preferences. It also helps us develop the web site and audit its use.
- The information enables us to conduct market research and other surveys.
- We want to be able to create and draw to your attention material and offers that may be of interest to you.
"How private are my details?"
- Apart from other companies in the DCC Energy group, we do not share any information with any other third party for commercial purposes. This ensures confidentiality.
- If you tell us that you do not want us to use your details, then data about your use of the Web Site would then only form part of aggregated statistics and would not be related to you as an individual.
- You can ask to see the information we have about you by e-mailing a request to enquiries@emooil.com
- Your personal details may however be shared with third party organisations we have contracted to provide services to us, on an agency basis, eg. Telemarketing or data processing. We may also have to release information (which could include the contents of e-mail communications between any persons) because of a legal requirement on us or pursuant to a court order.
Further information
If you want further information, or wish to communicate with us about this Privacy Policy, please e-mail us enquiries@emooil.com